Quality Per Customer Specifications
Time and time again we surpass customer qualifying standards. Our quality system is designed to the principles of AS, ISO, and Lean. Quality controls are in place to exceed customer expectations in all areas of our company. Our goal is to assure you an outstanding quality relationship in everything we do. We all realize cost savings when quality and loss prevention systems work; and ours works well. We also inspect all our suppliers to insure they align with our quality philosophy.
Our quality goal is zero defects. Viper Northwest maintains a written quality management system that works in conjunction with all facets of our manufacturing environment, from estimating to production planning, to process control, manufacturing, inspection and delivery. We guarantee your product to be free of defects.
Compliance is guaranteed through the use of certified inspection instruments of the highest grade and latest technology. Instruments that include our multiple calibrated and certified Coordinate Measuring Machines and our computer controlled high precision Vision Inspection System. Accuracies can be measured to millionths of an inch when required.
As part of our quality program, feedback methods are in place throughout our company to continually gather ways to better ourselves and our quality control. Whether through consultation, training or education our commitment to a zero defect goal is primary to serving our customers better than they have been served before.
As part of our total service commitment Viper Northwest employs technicians for in-house non-destructive testing and certification of operation of special components, automated assemblies and sub-assemblies.
Our quality system is AS9100B:2004 and ISO 9001:2008 certified. Our customer quality audits continue to qualify us as a key supplier to a wide variety of companies and industries. Over the years we have been recognized by many customer quality awards and have surpassed tests proving our system as very effective. We also believe a commitment to quality goes hand-in-hand with a commitment to the environment and have certified all our facilities to ISO14001:2004 standards.